Shipping
SHIPPING POLICIES AND PROCEDURES
PLEASE NOTE: When ordering online, upon check-out, the system automatically defaults to a shipping price relative to your country.
Q: When will my order ship?
A: www.assetchemist.co.uk processes orders Monday through Friday, excluding UK holidays. It is our objective to ship all orders within two business days after they are processed.
Q: How will my order be shipped to me?
A: www.assetchemist.co.uk uses Royal Mail service for shipping orders, which can take up to 15 business days.
Deliveries within the UK are normally receieved within 2 to 3 days of placing the order. However please note that this can take upto 7 days dependent on the item ordered
Once your order has been processed you will be notified of the tracking number assigned to your order.
Shipping Rates & Policies
Standard Delivery within UK £3.75 Delivery time 2-3 days
Expedited Delivery within UK £7.95 Next Day
Standard Delivery within EEC £5.20 Delivery time 5 days
Expedited Delivery within EEC £36.00 Delivery time 2 days
Standard Delivery Rest of the World £5.90 Delivery Time 10 - 15 Days
Expedited Delivery Rest of the World £46.79 Delivery 5 days
International Shipments: Europe and International shipments are sent using Royal Mail International Signed for services. A tracking number will be sent to you once your order has been shipped. You, the recipient, are responsible for any customs duties, fees or taxes on the products sent to you.
'As an Online Pharmacy we strictly observe legal requirements in both our and your country. However we recommend that you check the importation regulations of your country to verify the laws of ordering online pharmaceuticals and over the counter medication from abroad. The buyer is responsible for determining and abiding by his/her country's importation regulations.'
Expedited Shipping: Within the United Kingdom items are sent via Royal Mail Special Delivery for next day delivery.
For Europe deliveries are sent via UPS/DHL/Fedex and delivery time up to three working days.
Rest of the World,deliveries are sent via UPS/DHL/Fedex and delivery time up to five working days
Please note that next day/second day shipping is not available for orders to the USA or Canada. The expedited options for these two countries are sent via EMS Global Priority. Please confirm with us your destination country prior to request for courier service.
Orders for the expediated service must be received before 12:00 to enable dispatch of order on the same day.
Orders containing prescriptions and other medicines require a signature on delivery. You can also arrange for your order to be delivered to alternative addresses including your office, members of your family or your local post office.
Please note that deliveries are made to the delivery address you supply to us. Re-dispatch of any returned orders may incur an additional delivery charge.
All BPFO orders will be sent through Royal Mail Super Saver Delivery.
Heavy Parcels
We charge a delivery fee of £2.95 for heavier parcels (over 2kg)within the UK.For packages to the EU there is a charge of £15 for packages over 1kg and to the Rest of the World this charge is £20 for packages over 1kg. A member of the customer care team will contact you regarding the weight surcharge fee.
